Frequently Asked Questions And Answers
Specializing in event management, hospitality and business, EventTrix offers a wide variety of courses related to these industries. We are regularly adding new courses to our selection and students can suggest new courses from their Virtual Campus by accessing the menu on the left and clicking on “Suggest a Course.”
Check out our current list of courses by visiting: here
To see course syllabus please click on the links next to course name and scroll page until you see section Course Syllabus:
EventTrix courses are designed for everyone with an interest in event and hospitality management. If you have a good ability to be an efficient organiser, then this could well be your dream new job! On their own, though, great organisational skills are not enough. There’s a large bank of specific knowledge and some vital skills you need to make a success of event planning.
Based on our international experience, we’ve put together a well organised and thorough package of study that takes you through all the necessary areas you need expertise in. Like any good event planner, we’ve thought of everything! Our team has 25 years combined experience - we’ve organised a wide range of events in many cultures, have gained invaluable insight and are wise to the pitfalls.
Fast track to a new, promising career by taking this online learning course anytime, anywhere you want. Modules are well structured and easy to follow and include exercises and exams throughout so you can check how well you’ve picked up your new training.
No. Our courses take you through all the basics you need for a great foundation in styling and fashion. We've added lots of tricks and tips so you develop a good eye for what it takes to improve your own and others overall appearance. Practicing on friends and family while you're learning will give you the experience and confidence to work with others.
Our courses are fully online. Once you register on our website you will have 12 months to activate your course. From the date of course activation you will have access to your Student’s Account any time, day or night so you will be able to complete the course at your own pace over the generous 60 days study time period (consecutive days).We recommend 50 study hours to complete each course.
Everything you need is accessed online.
We use the most up to date technology to explain and illustrate each aspect of your course so learning is easy and memorable.
Each course is divided into modules.
Course material is presented as text, graphs, sample documents, some courses include videos, flash animation, multiple choice activities, true/false questions etc. – a very wide range.
We also encourage you to follow us on YouTube where we regularly publish videos supporting our courses. Don’t forget to Like us on Facebook, follow us on Twitter, Google Plus and Pinterest for lots of cool news.
Each course is divided into modules.
Exams include true or false, single and multiple choice questions. Your score is calculated as an average of the tasks you complete within the exam section of each module.
On completion of the course the overall % score will be converted into one of the following grades:
Your grade and unique certificate number are displayed in the hard copy certificate issued by the International Council for Online Educational Standards.
Our courses are fully online.
We recommend 50 study hours to complete each course.
EventTrix is written by a team of professional Event Planners, Hospitality Experts and Online Educators who have a combined experience in every aspect of event and hospitality management. We have organised events of all kinds and sizes, from small intimate gatherings to business conferences to large festivals. We have worked in small bed & breakfasts and large international hotels. Now, you can benefit from a wealth of hands-on knowledge and get the inside track on working within this industry.
Our EventTrix team worked in collaboration with Hunter Communications, a dynamic and progressive company that specialises in planning a wide range of events and publicity generation for companies eager to make a mark. Read more - about us here.
At the end of the course you will receive a PDF certificate confirming course completion. The Certificate is issued by Event Trix. It states the course taken and the grade received. It can be used as proof of study for employment. To see sample certificate please click here.
You can also request certificate issued by independent accreditation body - International Council for Online Educational Standards. This certificate is issued in hard copy only and is posted to your address. To see sample certificate please click here.
In order to be eligible for your certificate you need to successfully complete course and pass each course module (55% mark or more).
We offer customer support throughout the entire course. You can contact us by email and phone. In addition to the above, we have a 24/7 Help Centre available to answer most often asked queries. In your Virtual Campus, you also have access to administrative tasks such as extending course time, updating your profile, arranging the certificate etc.
Our Customer Support team is based in Europe. Our working hours are Monday to Friday – 9 am till 10 pm GMT.
Get in touch here!
We answer the majority of emails within 24 hours.
We also encourage you to follow us on YouTube where we regularly publish videos supporting our courses. Don’t forget to Like us on Facebook, follow us on Twitter and Google Plus for lots of cool news.
You don’t need anything except a passion for creating events or working in the hospitality industry!
All course materials are available online and there are no additional costs involved in completing the course.
At the end of the course you will receive PDF certificate confirming course completion. If you wish, you can request a hard copy of the certificate issued by International Council for Online Educational Standards or purchase our eBooks or subscription to course materials (however those are extra options and purchase of these are not required in order to complete the course).
Our courses are available online and course material is stored on our server so you do not have to download any special software.
Once you complete your course and download your certificate for the first time, our system will allow you to edit or change the name on the account. At that moment, you can confirm the exact name you want to see on your document or make the necessary corrections. This is your one time opportunity to validate this information. Once you're happy with the name listed, click 'Validate.'
When you experience difficulties with running applications or accessing your account it might be related to your browser cache, please follow the instructions below according to the browser you are using:
If you use a mac (apple) - access here and look for the browser you are using
If you use windows - access here and look for the browser you are using
If you need further assistance, please do not hesitate to contact our support team.
Your course includes a number of modules (depending on which course you are taking, for example Event Planner course includes 7 modules). Each course modules include2 sections: Study and Exam.
In order to complete the course and receive your certificate to confirm the course completion, you need to study allcourse sections and pass the course exams with a minimum score of 55% ineach Module.
To login to your Student’s Account (Virtual Campus)please enter your User Name and Password in the top right corner of our website – www.eventtrix.com
Once you enter your Virtual Campus you will see all the courses offered by EventTrix. The course which you have purchased will have button START available below course name.
To commence the course click Start. From that moment you have 60 consecutive study days to complete the course. If you require additional time please refer to the extension section of the Help Centre.
In order for our system to track your course progress we ask you to click “Save and Continue” button on each course page. The button is located in the right bottom corner of every course page (study material and exams).This will trigger your Course Progress details to be updated (read more about how to check your progress in “How to check my progress?”). Your course progress must show 100% in order for you to receive your certificate.
Once you complete the Study section for the particular module, we recommend that you go next to the relevant Exam section to test your study-topic knowledge (read more about how to complete exams in “How to complete my exams”; read more about how to check your marks in “How to check my marks”; read more about your grades in “What are my final grades”).
Exam sections consist of questions to continuously assess your knowledge (based on Study section). In order to successfully complete your course you need to pass exams witha combined score of at least 55% per module. You are allowed one reset of each exam task free of charge.
At the end of the course you will receive your certificate confirming course completion. We recommend you also read about our fabulous eBooks in eBooks section.
Enjoy the course!
In order for our system to track your course progress we ask you to click “Save and Continue” button on each course page. The button is located in the right bottom corner of every course page (study material, exercises and exams).
This will trigger your Course Progress details to be updated (read more about how to check your progress in “How to check my progress?”). Your course progress must show 100% in order to receive your certificate.
Option to change your password is located in the menu on the left side of your Virtual Campus.
Look up to the top right of your screen and click that LOGIN button.
Now login with:
Email and password
Push the Login button to be taken to your Virtual Campus.
Try the following tips:
Have you asked for a password reset?
By clicking the LOGIN button on the top right of your screen you will find the “Forgot Password?” button. Click the button to be able to reset your password or simply use the following link - https://eventtrix.com/User/forgotPassword. Use the email associated with your account to receive the new password
Make sure you are trying to login using the right email, Facebook, or Gmail account
If you can access your account but do not find any course materials, this might be because you have more than one account. Try with a different email
Refresh your page before trying again
Troubleshoot by trying again from a different browser
Lastly, try to clear your browser cache. Find out how to do this in our FAQ section - HOW DO I CLEAR MY BROWSER CACHE? under the “About the Course” tag
Click the LOGIN button on the right side of your screen. In the login box is an option to ask for a link to be able to reset your password by clicking the “Forgot Password?” button or you can use the following link: https://eventtrix.com/User/forgotPassword
Use the email associated with your account to receive the new password.