COURSES / HOSPITALITY

Hotel & Catering Management

$ 119

Internationally Accredited by ICOES
Fully CPD/CE Certified
Instant Free PDF Certificate
Recommended by 95% of Students
24/7 Access
6737 Students Enrolled

ABOUT THIS COURSE

Professional people will always find work in hotels and the catering trade. Get the skills you need to launch your career doing a job you love.

Have you always thought about starting a career in Hotel & Catering Management?

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

Do you enjoy helping people?
Do you like being a host or hostess?
Do you have a passion for food?
Do you want a career where you are in a position of control?

If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love.

Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work.

WHAT YOU’LL LEARN

Whether you are looking to switch to a more exciting and rewarding career, or are looking for a first career that is both challenging and fulfilling, our online Hotel & Catering Management will get you started on your way to happiness.

You won’t even have to leave the comfort of your own home, as our intensive online course load will be available to you whenever you like, wherever you are. Making a positive change in your life has never been this easy. Enrol in our online Hotel & Catering Management coursesoon, and give yourself the satisfaction and fulfilment of a new, rewarding career.

In our comprehensive online course, you will learn:

Food science
Food production and service
How to run a front office
How to manage and coordinate housekeeping services
Basic accounting, marketing, sales, communication, and customer service strategies and techniques
How to use technology to your advantage

Requirements

EventTrix courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

Certification

To receive certification, you must:

Complete every page of the course
Pass the exams with a minimum score of 55% for each (each module includes a test based on key learning objectives in that study topic)

If you meet this criteria, your certificate of successful completion will be emailed to you immediately after you finish the course.

You will also have the option to order a hard copy certificate directly from ICOES (www.icoes.org).

This course is CPD/CE accredited. Our CPD accredited courses count towards the total of CPD hours to submit for your job role. CPD points are accepted and recognized by employers from both the public and private sectors, and academic institutions across the UK and internationally.

COURSE BREAKDOWN

Module 1: Hospitality Management

1.1 Operating a hotel or catering company
1.2 Satisfying customers
1.3 Projecting comfort and ease
1.4 Elevating your business
1.5 Making a profit

Module 2: Food Science

2.1 Chemistry of cooking
2.2 Food preservation
2.3 Food technology
2.4 Nutrition

Module 3: Food Production

3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing

Module 4: Food & Beverage Service

4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.4 Food service
4.5 Bar service
4.6 Coordinating in-hotel restaurants

Module 5: Hotel Roles

5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff

Module 6: Hotel Front Office

6.1 Coordination
6.2 Accommodating guests
6.3 Promoting deals and special offers
6.4 Cashiering and handling money

Module 7: Back Office Management

7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5 Attracting guests and VIP’s

Module 8: Housekeeping & Laundry Operation

8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests

Module 9: Accounting

9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit

Module 10: Sales & Marketing

10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc

Module 11: Communication

11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns

Module 12:applications Of Technology

12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine

Module 13: Hotel Security And Health & Safety

13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In-room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable

RECEIVE YOUR CERTIFICATE IN 4 SIMPLE STEPS

Step 1

Register

Follow the easy peasy enrollment process

Step 2

Study

Absorb and remember course content with our easy-to-follow, structured information and helpful illustrations. And yes - you can study anywhere, anytime, from any device

Step 3

Evaluations

Reinforce your learning with quizzes at the end of each module

Step 4

Certification

Once you’ve successfully completed your course and passed the exams, you’ll receive your certification. Congratulations on your amazing achievement!

MEET THE INSTRUCTOR

Amanda Ashley

Amanda Ashley has over 20 years of experience in the Hospitality & Restaurant Industry. She’s worked every position in both the FOH and BOH of Restaurants and Planned Special Events and parties of all kinds including weddings, film events, fund raisers, 5K runs and 5 Star Yurt Meals in the Mountains.
Amanda lives with her family in Northeast Ohio, she has a BA Degree in Culinary Arts from the New England Culinary Institute.
Amanda is a Freelance Food Writer, Industry Consultant and Culinary Curriculum Developer. She specializes in recipe/menu development and staff training and development. She enjoys learning about food and beverages and likes to try travel to discover new tastes and flavors.
Twitter: @biladaba
Instagram: @biladaba

MEET THE INSTRUCTOR

Amanda Ashley

COURSE BREAKDOWN

Module 1: Hospitality Management

1.1 Operating a hotel or catering company
1.2 Satisfying customers
1.3 Projecting comfort and ease
1.4 Elevating your business
1.5 Making a profit

Module 2: Food Science

2.1 Chemistry of cooking
2.2 Food preservation
2.3 Food technology
2.4 Nutrition

Module 3: Food Production

3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing

Module 4: Food & Beverage Service

4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.4 Food service
4.5 Bar service
4.6 Coordinating in-hotel restaurants

Module 5: Hotel Roles

5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff

Module 6: Hotel Front Office

6.1 Coordination
6.2 Accommodating guests
6.3 Promoting deals and special offers
6.4 Cashiering and handling money

Module 7: Back Office Management

7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5 Attracting guests and VIP’s

Module 8: Housekeeping & Laundry Operation

8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests

Module 9: Accounting

9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit

Module 10: Sales & Marketing

10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc

Module 11: Communication

11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns

Module 12: Applications Of Technology

12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine

Module 13: Hotel Security And Health & Safety

13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In-room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable

100% AUTHENTIC STUDENT TESTIMONIALS

This course has given me a great broad picture of what hotel management looks like. Now all things that the hotel management is doing in situations is so much more understandable. Kristina Pavleska - Republic of Macedonia

The course was very informative. It was a fun way to learn a new topic. Love the self-paced aspect, and the ability to learn from anywhere, at any time of the day. I already have a couple of other EventTrix courses lined up. Bonnie Dunn-Carver - Canada

The course helped me to know how to apply for work in today’s job market. I have enjoyed the courses. They were informative and easy to follow. Julia Todd - United States

When l looked at the Hotel and Catering Management course overview, modules and subjects, l felt it was the one to choose from the different courses available because of my hospitality background. The course equipped me with more knowledge in getting my job done to the best of my ability and the examples and situations given in the modules were things that l face on my day to day life at work and l could relate to them. This made it easy for me to carry on with the course. Ndaniso Mthethwa - United Arab Emirates

I love EventTrix online courses as they are easy to follow and understand, and they show you your progression throughout your course timeline. They helped me broaden my education about the given topics and explained all the necessary information in detail. I liked the fact that I knew exactly how far I was with my progress of the courses and the amount of time I had left to complete them. Magan Van der Merwe - South Africa

I learned a great deal about all aspects of the hotel business, more so than my six years of experience had taught me. I liked the ease of navigation, and the way it tracked my progress in real time. They were very easy to read, and didn't restate thing unnecessarily. I found that every sentence had new information in one way or another, and they were parcelled out so that they could be easily digested and learned from. I got a LOT out of the course, and if I need more training in any associated industries, I'll be coming back for sure! Vincent Scoggin - United States

The course helped me to know how to apply for work in today’s job market. I have enjoyed the courses. They were informative and easy to follow. Julia Todd - United States

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$ 119

Internationally Accredited by ICOES
Fully CPD/CE Certified
Instant Free PDF Certificate
Recommended by 95% of Students
24/7 Access
6737 Students Enrolled